AI Moves from Concept to Operations in Airport Industry Webinar

Artificial intelligence is rapidly shifting from theory to practical deployment across global airports, with industry leaders set to examine its real-world impact in an upcoming webinar on April 9.

The session, titled “AI at Airports: Making a Difference,” will bring together experts from technology providers, academia, and airport authorities to discuss how AI-driven tools are reshaping airport operations. The discussion will focus on how data, automation, and predictive analytics are improving efficiency and enhancing the passenger experience.

Airports, long challenged by fluctuating passenger volumes and operational complexity, are increasingly turning to AI to optimize real-time decision-making. From managing passenger flow through terminals to anticipating congestion and resource needs, AI is becoming a critical layer in modern airport infrastructure.

The speakers participating in the webinar represent a cross-section of the airport, technology, and academic sectors, offering both operational and strategic perspectives.

• Nick Batchelor – Vice President, Innovation, Apps and Data, SITA

A technology leader focused on aviation systems, Batchelor is expected to outline how AI is being embedded into airport IT infrastructure and real-time operational platforms.

• Victoria Myroniuk – Module Leader, Airline Fleet Planning and Senior Lecturer in Air Transport, Cranfield University

Bringing an academic and research-driven viewpoint, Myroniuk will likely address how AI supports long-term planning, efficiency modelling, and aviation system design.

• Heather Elise Shaver – Senior Director, Digital and Data, Jacobs

Representing the infrastructure and consulting side, Shaver is expected to highlight how AI and data integration are applied to airport development, digital transformation, and passenger experience strategies.

• Amir Sayegh – Director, Data Analytics and Emerging Technology, Greater Toronto Airports Authority

From an airport operator’s perspective, Sayegh will share practical insights into deploying AI-driven analytics in live environments, including passenger flow optimization and operational decision-making.

• Moderator: Gurjit Gill – Director, ACI-ICAO Airport Management Professional Accreditation Programme (AMPAP)

Gill will guide the discussion, bringing a global aviation training and policy perspective to connect operational insights with broader industry standards.

Together, the speaker lineup reflects how AI adoption in airports is no longer confined to experimentation, but is being implemented across technology systems, infrastructure planning, and day-to-day airport operations.